Terms and Conditions - Hedge Trimming Bethnal Green
Welcome to our Hedge Trimming services in Bethnal Green. These Terms and Conditions outline the rules and regulations for the use of our services. By accessing or using our services, you agree to be bound by these terms.
Services Offered
Scope of Services
Our hedge trimming services include pruning, shaping, and maintenance of various types of hedges to ensure their health and aesthetic appeal. We cater to both residential and commercial properties in the Bethnal Green area.
Scheduling and Availability
Services are available from Monday through Saturday, 8 AM to 6 PM. Appointments should be scheduled at least 48 hours in advance to ensure availability. Emergency services may be provided under special circumstances.
Payment Terms
Pricing Structure
Our pricing is based on the size and complexity of the hedge trimming required. Standard rates are:
- Small hedges: £50 per session
- Medium hedges: £100 per session
- Large hedges: £150 per session
Payment Methods
We accept various payment methods, including cash, credit cards, and bank transfers. Payments are due upon completion of the service unless otherwise arranged.
Invoicing and Late Payments
Invoices will be issued after the completion of each service. Late payments may incur an additional fee of 5% per month on the outstanding amount.
Customer Responsibilities
Access to Property
Customers must provide us with adequate access to the property to perform the hedge trimming services. This includes ensuring that gates and pathways are accessible and that any necessary permissions are granted.
Providing Accurate Information
Customers are responsible for providing accurate information regarding the size, type, and condition of the hedges. This information is crucial for us to provide an accurate estimate and effective service.
Liability and Insurance
Damage to Property
While we take every precaution to prevent damage, accidents may occur. We are liable for any damage caused directly by our negligence during the course of the service.
Insurance Coverage
Our company maintains comprehensive insurance coverage that protects both our employees and customers in the event of accidental damage or injury. Proof of insurance is available upon request.
Cancellations and Refunds
Cancellation Policy
Customers may cancel their appointments up to 24 hours in advance without incurring any fees. Cancellations made within 24 hours of the scheduled service may be subject to a cancellation fee of £25.
Refund Terms
Refunds are issued in cases where the service was not provided as agreed or in the instance of significant dissatisfaction with the service. Requests for refunds must be made within 14 days of service completion.
Privacy Policy
Data Collection
We collect personal information such as name, address, and contact details to facilitate service delivery. All data is collected in compliance with data protection laws.
Data Usage
Your personal information is used solely for the purpose of providing and improving our services. We do not sell, rent, or otherwise disclose your information to third parties without your consent, except as required by law.
Governing Law
Legal Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
By using our hedge trimming services in Bethnal Green, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.